Salon Policies

The Artistry team takes pride in creating customized services for our clients. To make your visit relaxing, enjoyable and exciting, we adhere to certain policies that benefit you as our valued guest. Our policies have been put in place to respect both your time and the schedules of our stylists. We are committed to providing superior service and strive to make your visit stress-free as possible.

CHECK-IN

We recommend arriving 10-15 minutes prior to your scheduled hair service. This gives our guests an opportunity to update client information, change into a robe and enjoy complimentary refreshments prior to meeting with their hairstylist. If you are exceptionally late, you may be asked to reschedule.

CONSULTATION AND FEES

Artistry in Hanover is happy to provide you with a custom consultation before you commit to any hair service.  A $25 deposit is required. Should you book the service, that fee will be applied to your final charge.

We do require consultations for bridal trials, hair extensions, and color correction.  Bridal packages include a mandatory pre-event trial for the bride. Please call for more information.

RESERVATIONS

Pre-booking your hair service in advance is highly recommended. To avoid disappointment or to obtain a time that works best for your schedule, please consult with your stylist about booking standing appointments. Artistry understands that sometimes cancellations are necessary. We ask that you give us a 24 hour notice. If you miss your appointment without notification, you may be asked to secure your next appointment with a deposit on your credit card.

SATISFACTION

At Artistry the satisfaction of our guests is important to us. In order to ensure that you have received superior service, we ask that you communicate with our staff if we haven’t met your satisfaction. Do not hesitate to contact us within 7 days of receiving your service and we are more than happy to schedule an appointment to resolve the issue with your original stylist.

10 Comments on “Salon Policies

    • Thank you for reaching out to us. Three girls specialize in the deva cutting technique for curly hair. You need to come in with your hair curly with no product in it for this technique. The girls that specialize in this are Sadie, Jess, and Theresa. You can go on our website and view their work on Instagram. As far as dry cutting we all can do that. Please call the salon to make your appointment.

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  1. Can I get an estimate on a price per hour or an overall price during my consult for color correction ?

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    • Hi Amanda. Yes you will certainly get a ball park figure because the stylist will be able to see your thickness, length and current condition. We can’t always project how your hair will react if there is home color or trend colors on it currently. This sometimes takes a couple of applications. But, in the end you will have some sort of an idea. Have a great day!

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  2. Hi I was wondering if you guys had anyone that knows how to cut and color thin hair. Thanks

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    • We most certainly do. Please call the salon and one of our receptionists will point you in the right direction. Just tell her your concerns. Thank you for reaching out to us! 315-701-2767

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    • A blowdry is included in all types of color appointments. A haircut in addition to a chemical service starts at $35. If you have any further questions or would like to schedule an appointment please call the salon at 315-701-2767. Thank you and hope to hear from you.

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