Salon Policies

The Artistry team takes pride in creating customized services for our clients. To make your visit relaxing, enjoyable and exciting, we adhere to certain policies that benefit you as our valued guest. Our policies have been put in place to respect both your time and the schedules of our stylists. We are committed to providing superior service and strive to make your visit stress-free as possible.


We recommend arriving 10-15 minutes prior to your scheduled hair service. This gives our guests an opportunity to update client information, change into a robe and enjoy complimentary refreshments prior to meeting with their hairstylist. If you are exceptionally late, you may be asked to reschedule.


Artistry in Hanover is happy to provide you with a custom consultation before you commit to any hair service.  A $25 deposit is required. Should you book the service, that fee will be applied to your final charge.

We do require consultations for bridal trials, hair extensions, and color correction.  Bridal packages include a mandatory pre-event trial for the bride. Please call for more information.


Pre-booking your hair service in advance is highly recommended. To avoid disappointment or to obtain a time that works best for your schedule, please consult with your stylist about booking standing appointments. Artistry understands that sometimes cancellations are necessary. We ask that you give us a 24 hour notice. If you miss your appointment without notification, you may be asked to secure your next appointment with a deposit on your credit card.


At Artistry the satisfaction of our guests is important to us. In order to ensure that you have received superior service, we ask that you communicate with our staff if we haven’t met your satisfaction. Do not hesitate to contact us within 7 days of receiving your service and we are more than happy to schedule an appointment to resolve the issue with your original stylist.

24 Comments on “Salon Policies

    • Thank you for reaching out to us. Three girls specialize in the deva cutting technique for curly hair. You need to come in with your hair curly with no product in it for this technique. The girls that specialize in this are Sadie, Jess, and Theresa. You can go on our website and view their work on Instagram. As far as dry cutting we all can do that. Please call the salon to make your appointment.


  1. Can I get an estimate on a price per hour or an overall price during my consult for color correction ?


    • Hi Amanda. Yes you will certainly get a ball park figure because the stylist will be able to see your thickness, length and current condition. We can’t always project how your hair will react if there is home color or trend colors on it currently. This sometimes takes a couple of applications. But, in the end you will have some sort of an idea. Have a great day!


  2. Hi I was wondering if you guys had anyone that knows how to cut and color thin hair. Thanks


    • We most certainly do. Please call the salon and one of our receptionists will point you in the right direction. Just tell her your concerns. Thank you for reaching out to us! 315-701-2767


    • A blowdry is included in all types of color appointments. A haircut in addition to a chemical service starts at $35. If you have any further questions or would like to schedule an appointment please call the salon at 315-701-2767. Thank you and hope to hear from you.


  3. One of the faculty members I work with recently came in with her short blonde crop (previously long blonde hair) and it looks awesome! I asked for the name of her stylist and where she had her hair done. I will be booking an appointment in the very near future. I do have one question. Do you do gel nails with UV?


    • I am glad your friend’s crop was awesome! Can’t wait for you to book your appointment as well. We do gel manicures – not gel tips. Thanks for letting us know our work was well received and for inquiring about nails. Have a great day!


  4. Hi, do you do Men’s color in sort of an ombre style? Like brown to blonde? If so, who would be the best stylist to ask for? Thanks.


    • Yes it would be possible. Any one of our stylists would be good for the job. When you call the salon to make your appointment make sure you tell them if you currently have color, how long and thick your hair is. Thanks for inquiring!


  5. I have very thin, long hair that is all the same length. I am looking just to cut the split ends and maybe a little more. Do you have an estimate as to how much that will cost?


    • Good morning. Thank you for reaching out to us. Our womens cuts start at $45. From what you are describing I would think it would be $45. It is impossible to give an exact quote without seeing it. We have had in the past run in to problems with quoting based on personal descriptions of their hair and turned out it was nothing like their description-lol. Hope to see you in our salon. Please call 315-701-2767 to schedule your appointment.


  6. What is the difference between highlights and partial highlights I am looking to book a appointment soon and just trying to get a idea of what I would like to do with my hair I feel like I need to change things up a bit.


    • Hello a full highlight is basically doing your whole head down to the nape A partial highlight is in specific areas you want noticed ~typically around the crown and Hairline. I hope this was an easy to understand explanation. If not, please call the salon at 315-701-2767


  7. I have very thin hair and want hair extensions what is the average cost?

    I’m sorry at this moment we do not do extensions. One of our stylists will be getting trained in them soon. Thank you for reaching out to us.


    • I’m sorry at this time we do not do extensions. We do have one of our stylists getting trained in them soon. Thank you for reaching out to us!


    • Hello! Please see our pricing page on our site. It will give you an idea where bayalage starts. Of course, there are many factors that play in to pricing. For example, if you have boxed dye on your hair. You can call the salon and one of the receptionists will ask you appropriate questions and then can give you a ball park figure. Thank you for reaching out to us!


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